Retail Associate
Goodwill South Florida · Dec 2025 to Present
Process customer transactions with accurate cash handling at the point of sale, merchandise donated goods, and maintain a clean and safe store environment.
About
Information security and identity and access management professional with hands on experience administering access controls, supporting secure user provisioning, and resolving account issues in regulated financial services. I hold Security+, ISC2 Certified in Cybersecurity, and CompTIA A+ credentials, with a completed bachelor's degree in Information Technology Management and an active bachelor's program in Cybersecurity and Information Assurance.
Experience
IT Technician, Contract
Seminole Hard Rock · Oct 2023
Deployed and configured more than 500 Apple and Android tablets for an enterprise wide rollout, verifying each device met enterprise IT standards for a compliant deployment.
IAM Specialist, Contract
Empower Retirement · Jul 2022 to Dec 2022
Administered user access controls and permissions in OnBase, enforced security protocols for account provisioning and modification in a regulated financial services environment, and supported compliance and audit readiness.
Sales Associate
7-Eleven · Jan 2020 to Jun 2022
Operated point of sale systems with daily cash reconciliation and troubleshot POS technical issues to minimize downtime.
IT Assistant, Volunteer
Sheridan Technical Center · May 2019 to Aug 2019
Supported desktops and laptops in an academic IT environment, diagnosed hardware and software issues, re-imaged systems, and deployed OS updates.
Education
B.S. Cybersecurity and Information Assurance
Western Governors University · Sep 2025 to Present
B.S. Information Technology Management
Western Governors University · Jul 2022 to Mar 2025
Information Technology Technical Certificate
Sheridan Technical College · 2020
Certifications
- CompTIA Security+ SY0-601
- ISC2 Certified in Cybersecurity
- CompTIA A+ 1101 & 1102
- Google IT Support
- Proofpoint Security Awareness 2025
- Proofpoint Ransomware 2025
- Proofpoint Phishing 2024
- Proofpoint Email Authentication 2025
- Microsoft Office Specialist
Languages
English, native or bilingual proficiency. Bangla, professional working proficiency.
Currently
Pursuing my B.S. in Cybersecurity and Information Assurance at WGU and looking for my next IT support or security role in South Florida.
Get in touch
The fastest way to reach me is email. I am happy to share my resume on request.